Video visits from home
Telehealth psychiatric care in North Carolina
Telehealth psychiatric care in North Carolina lets you meet with your provider by video from a private place. Dr. Martha Ochako offers telehealth for evaluations and medication follow-ups, along with in-person visits in the Knightdale, NC area.
Step by step
A telehealth visit, step by step
Each step is short and plain.
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Request a visit
Call us and choose telehealth.
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Get your private link
We send you a private, secure video link and your intake paperwork.
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Join from a private space
Find a quiet room, join the video, and talk with your provider.
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Plan your follow-ups
You leave with a plan and a time for your next visit.
What it covers
What you need
Nothing complicated. Most people already have everything.
A device with a camera
A phone, tablet, or computer.
A private room
Somewhere quiet where you can talk.
A steady connection
A reliable internet connection.
Your medicine list
Every medicine, vitamin, and supplement.
A backup phone number
In case the video fails, we can call you.
Good to know
Who telehealth suits
Telehealth works well for many people. It does not suit every situation.
Often a good fit
Many follow-up visits and routine check-ins, people who live far away, people with a tight schedule, and people who have a private place and a steady connection.
May need another option
If you need an exam or a test in person, your provider may ask you to come in. If you are in crisis, call or text 988, or call 911. If you will not be in North Carolina during the visit, telehealth is not available.
Is it right for you?
Privacy, consent, and location
The North Carolina Medical Board holds telemedicine to the same standard of care as in-person care. Before your first video visit you receive a plain-language telehealth consent. It explains the technology you need, the limits of privacy online, what to do in an emergency, and where care is offered. Prescribing decisions are made case by case after an evaluation, and controlled substances follow federal and state rules. We cannot promise any specific medicine by telehealth.
- Be in North Carolina during your visit
- Keep a backup phone number handy
- Call or text 988, or call 911, for emergencies
Questions
Questions about telehealth psychiatric care in north carolina
What is telepsychiatry?
Telepsychiatry means psychiatric care by video. You meet your provider on a screen instead of in the office.
Can I get prescriptions through telehealth?
Prescribing is decided case by case after an evaluation. Controlled substances follow federal and state rules.
Do I need a referral?
Please ask us when you request a visit. We will tell you what applies.
What if the video fails?
Call the office number. Please keep a backup phone number handy, so we can continue by phone if needed.
Is online psychiatry safe and legitimate in North Carolina?
The North Carolina Medical Board holds telemedicine to the same standard of care as in-person care. You can verify any provider through the North Carolina boards.
Where must I be during a telehealth visit?
North Carolina treats care as happening where the patient is, so providers generally need a North Carolina license to treat patients in that state. Please be in North Carolina during your visit.
Keep reading
Related pages
Ready when you are
Ready to take the first step?
Call us to get started. We will answer your questions and explain the next steps. Please keep health details for your visit.