Cost and insurance
Mental health service cost: insurance and self-pay
The mental health service cost depends on your visit type and your plan. This page explains insurance, self-pay, and how payment works before you book.
How payment works
Insurance, self-pay, and payment
Three things to know before your first visit.
Insurance
Check your plan first
We currently accept Medicaid, Healthy Blue, Carolina Complete, Vaya, Aetna, Cigna, Trillium. We are in the credentialing process with UnitedHealthcare, Blue Cross Blue Shield of NC, Medicare, Alliance, Tricare. Please verify your benefits with your plan. A plan list is not a promise of coverage.
Self-pay
Transparent, affordable pricing
We also accept self-pay clients who do not have insurance or who want to keep their care private. Initial visit $189. Follow-up visits $94. Or a monthly plan for $75.
Payment and cancellation
Payment before visits
Payment is due upfront, with no hidden fees. Payments are made through a secure platform. No charges will be made without your approval.
Please give us 24 hours notice to cancel or change a visit. Two consecutive no-shows may lead to discharge from the practice.
Self-pay pricing
Simple self-pay prices
Payment is due upfront. No hidden fees.
Initial visit
$189
A first appointment to talk through your concerns and make a plan.
Follow-up visits
$94
Ongoing visits to review how you feel and adjust your plan.
Monthly plan
Monthly payment plan
$75/ month
$75 per month for monthly visits. You can cancel any time.
Accepted plans
Insurance we accept
- Medicaid
- Healthy Blue
- Carolina Complete
- Vaya
- Aetna
- Cigna
- Trillium
A plan list is not a promise of coverage. Please verify your benefits with your plan before your visit.
In progress
Insurance credentialing in progress
We are in the credentialing process with these plans. We will list them as accepted once they are complete.
- UnitedHealthcareIn process
- Blue Cross Blue Shield of NCIn process
- MedicareIn process
- AllianceIn process
- TricareIn process
Your rights
Your Good Faith Estimate rights
If you have no insurance, or choose not to use it, you have the right to a written Good Faith Estimate of the cost of your care.
Booked 3 or more business days ahead
The estimate is due within 1 business day.
Booked 10 or more business days ahead
The estimate is due within 3 business days.
You ask for one
The estimate is due within 3 business days of your request.
A bill that is much higher
You may dispute a bill that is $400 or more above the estimate.
Before you book
How to find out what you will pay
Three simple steps, so there are no surprises.
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Check your plan
If you use insurance, ask your plan what it covers for psychiatric visits. A plan list is not a promise of coverage.
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Ask the office
Tell us your visit type and whether you will use insurance or self-pay. We will explain what applies.
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Ask for a Good Faith Estimate
If you have no insurance or choose not to use it, you have the right to a written estimate.
Questions
Questions about cost
How much does the first visit cost?
The initial visit is $189 for self-pay clients. Payment is due upfront, with no hidden fees.
What do follow-ups cost?
Follow-up visits are $94 for self-pay clients. A monthly payment plan is also available for $75 per month.
Are medication visits covered by my plan?
Please check with your plan. A plan list is not a promise of coverage.
Do you offer self-pay?
Yes. We accept self-pay clients who do not have insurance or who want to keep their care private.
Which insurance plans do you accept?
We currently accept Medicaid, Healthy Blue, Carolina Complete, Vaya, Aetna, Cigna, Trillium. We are in the credentialing process with UnitedHealthcare, Blue Cross Blue Shield of NC, Medicare, Alliance, Tricare. Please verify your benefits with your plan before your visit.
Ready when you are
Ready to take the first step?
Call us to get started. We will answer your questions and explain the next steps. Please keep health details for your visit.